'All I Know So Far'... p!nk summer carnival info

'All I Know So Far'... p!nk summer carnival info

11/01/2024

Hey you! Favourite this page and keep it handy. As details about the two upcoming P!NK Summer Carnival shows at Queensland Country Bank Stadium are confirmed we'll update the information below.  

For information specific to the show you're attending, click the date you're attending below!

Keep scrolling for frequently asked questions... 



 

TICKETING


HOW CAN I PURCHASE A TICKET? 

  • Tickets are being sold through Ticketmaster only. 
  • The only way to guarantee entry to P!NK is to purchase a ticket through the authorised ticket agent, Ticketmaster.
  • Entry is not guaranteed if tickets have been purchased via other ticketing agencies or platforms. 
  • General Admission or Golden Circle Pod tickets are STANDING ONLY.

 

WHEN WILL I RECEIVE MY TICKET?   

  • You will receive your ticket from Ticketmaster after you have completed your purchase. Read more about ticket delivery for P!NK's 2024 tour on the Ticketmaster website. 
  • We’re now using SafeTix to keep your tickets safe and secure.
  • Once you’ve received your ticket, download it to your digital wallet on your phone or view it using the Ticketmaster app. 
  • If your tickets have not been received, please contact Ticketmaster
  • Don’t forget to transfer tickets to members of your group before you arrive for fast and easy access.
  • Download the Ticketmaster app and then view your ticket in the app to ensure you always have access to it, no matter what you phone coverage is like. 

 

WHAT ARE SAFETIX?

  • Ticketmaster's SafeTix are encrypted mobile tickets with fraud and counterfeit protection. They use a barcode that automatically refreshes every few seconds to prevent it being copied, keeping your tickets safe and secure.
  • Your phone's your ticket, so make sure you download the Ticketmaster app and have your ticket open and ready to scan when you arrive. 
  • Print-outs and screenshots will not be accepted. Note: hard copy tickets will still be accepted in the case of Collector Tickets and Corporate Hospitality 
 

WHAT IS A COLLECTOR TICKET? 

  • A Collector Ticket is a souvenir ticket which not only gets you into the event, but it also serves as a treasured keepsake to be kept well after the show is over. 


I PURCHASED A COLLECTOR TICKET - WHEN WILL I RECEIVE IT? 

  • Collector Tickets will be posted out approximately one month prior the event. Read more about collector's tickets on the Ticketmaster website
  • Collector Tickets can only be delivered to fans via mail and cannot be sent as Print-at-Home or E-Tickets or collected from outlets or the venue. 
  • Collector Tickets do not come with a lanyard. 
  • If you have a Collector Ticket, you will not receive a digital ticket. 


WHO DO I CONTACT IF I’VE LOST MY TICKET?

  • If you lose your ticket before show day, please contact Ticketmaster.
  • If you lose your ticket on show day, please visit one of the Box Offices upon arrival - please allow additional time for this process and make sure you bring photo ID that matches the details on your ticket.
 

CAN I BRING CHILDREN? 

  • This is an all-ages event; however all guests (regardless of age) need a valid ticket.
  • Guests under 12 years must be accompanied by a parent/guardian.
  • Access to the General Admission/Golden Circle Pods are recommended for patrons 15 years and over.
  • There are four parents rooms located on Level 1. 
  • Nappy bags within the bag size limit are permitted; however subject to full bag checks.
  • NO prams or baby capsules permitted inside the venue - these must be cloaked prior to entry. 
  • Baby carriers are permitted.

 

HOW CAN I BOOK AN ACCESSIBILE TICKET? 

 

WHAT DOES GENERAL ADMISSION / GOLDEN CIRCLE POD TICKET MEAN?

  • General Admission or Golden Circle Pod tickets may be referred to as 'Arena Floor' or 'Field of Play'.
  • These areas are STANDING ONLY. 
  • Golden Circle Pod 1 and Golden Circle Pod 2 are separate.
  • Guests on the Arena Floor will  Level 1 Concourse to access venue facilities.
  • Access to the Arena Floor will be via Aisle 112, Aisle 120, Aisle 134 and Aisle 137.
  • Guests seated in the grandstands will NOT have access to the Arena Floor.


WHAT IS A RESTRICTED VIEW/SIDE VIEW SEAT? 

  • Restricted View Seats (if noted on your ticket) means you may be unable to see the entire stage. This will be advised at the time of purchase.
  • Side View Seats (if noted on your ticket) means you have a side-on-view of the stage, meaning you may be unable to view the entire stage. This will be advised at the time of purchase.

 

IS CORPORATE HOSPITALITY AVAILABLE?

  • The Corporate Hospitality allocation for this event is now exhausted.
  • If you booked Corporate Hospitality, information will be communicated via Queensland Country Bank Stadium and/or GEMA Catering to the account contact.

 

GETTING HERE  


IS PUBLIC TRANSPORT AVAILABLE?  

  • There are a range of FREE transport options available for the anyone attending the P!NK concerts at Queensland Country Bank Stadium. 
  • For more information about getting to your event, select the day/date you are attending at the top of this page. 

 

CAN I PARK AT THE STADIUM? 

  • There is NO public car parking at Queensland Country Bank Stadium for this event. 
  • For more information about transport options and getting to your event, select the day/date you are attending at the top of this page. 


HOW CAN I BOOK AN ACCESSIBILITY CAR PARK? 

  • There are a limited number of accessible parking spaces available for vehicles with Australian Disability Parking permits. 
  • Due to the overwhelming demand for these limited spaces, patrons requiring accessible parking will be required to participate in a random draw to determine car park recipients.
  • Find out more about the P!NK Accessible Parking Draw.
     

ARRIVAL AND ENTRY 

 

WHAT TIME DO GATES OPEN? 

  • Gates open at 5:00pm for both Friday 22 March and Saturday 23 March concerts. 
  • Certain ticket types allow early access the venue. These ticket holders will receive further communication from Ticketmaster. 


WHAT TIME CAN I QUEUE FROM?  

  • NO queuing will be permitted prior to 12:30pm on the day of each concert.  
  • Toilet facilities and water bubblers will be available for those queuing.  
  • It is recommended that patrons intending to queue bring their own food, water and sun protection. Alcohol will not be permitted.

 

WHAT CAN'T I BRING IN?


Please note: All guests will be subject to bag checks and security wanding. 
 

  • NO bags larger than A4 (roughly 15cm x 21cm). Approved bags smaller than A4 will still be subject to full back checks.
  • NO backpacks. 
  • NO artist gifts.
  • NO camp chairs, folding chairs or collapsible stools. 
  • NO binoculars.
  • NO banners/flags/signs of any size - all banners, flags and signs (regardless of description or size) will not be permitted as per the direction from Tour Management to ensure no patrons have a blocked view of the show.
  • NO offensive or political messages. 
  • NO costume masks. 
  • NO cameras, selfie-sticks/tripods, GoPros, drones or video recording devices.
  • NO prams/baby capsules (baby carriers are permitted inside the venue).
  • NO umbrellas.

 
CAN I BRING A GIFT FOR P!NK AND/OR TONES AND I? 

  • The artists will not be accepting any gifts.
  • Gifts are not permitted inside the venue and must be discarded at the gates prior to entry. 
 

CAN I BRING WATER BOTTLE? 

  • Yes, personal water bottles are permitted. 
     

WILL THERE BE SOMEWHERE I CAN REFILL MY WATER BOTTLE? 

  • Yes, free water bubblers are located both inside and outside the venue.

  • Additional hydrations stations will also be available for patrons located on the Arena Floor. 

  • Stay hydrated! North Queensland is hot and humid in March, so please prioritise drinking water and seek medical attention immediately if you are feeling unwell.
 

CAN I BRING FOOD?

  • Yes, homemade, non-commercially packaged food is permitted.
     

WHAT FOOD AND BEVERAGE WILL BE AVAILABLE? 

  • A variety of food and beverage will be available for purchase inside the venue. 

  • Food and beverage facilities will be available from 5:00pm when gates open. 


IS CLOAKING AVAIABLE?

  • Yes, two free cloaking marquees will be available. 

  • To access these facilities when you arrive, please visit Gate E (external) or Gate A (external) -  operating times to be confirmed. 

 

CAN I SMOKE/VAPE? 

  • Queensland Country Bank Stadium is a non-smoking/vaping venue (including e-cigarettes).
  • Strictly no smoking or vaping will be allowed inside the venue.
  • Patrons caught smoking or vaping may be evicted. 
  • Guests wishing to smoke/vape must exit the venue. Please note, Pass Outs (the ability to exit and re-enter) will be available.

 

WHAT DO I NEED TO SHOW AT THE GATE?  

  • Have your ticket open in the Ticketmaster app on your phone and ready to be scanned. 
  • Increase phone brightness or disable dark mode at the gate to ensure smooth entry.
  • Ensure your ticket is saved to your digital wallet or Ticketmaster app – screenshots will not be accepted.
  • Read more about SafeTix.
  • Make sure you transfer tickets to members of your group. Learn more about downloading and sharing tickets on the Ticketmaster website. 

 

DO YOU ACCEPT CASH?  

  • No, we are a cashless venue. 
  • Please bring your card for any food, beverage or merchandise purchases.
  • Cash will not be accepted inside the venue. 
  • EFTPOS/Tap&Go is available at all catering and merchandise outlets.
  • There are no ATMs or cash out facilities at Queensland Country Bank Stadium.


WILL THERE BE OFFICIAL MERCHANDISE TO PURCHASE? 

  • Official merchandise will be available to purchase from a number of outlets inside and outside the venue.
  • Merchandise stands will be located outside Gate E and Gate A and inside the venue at Gate A (Northern Green) and Level 1 Western Concourse. 
  • Operating times are to be confirmed.
  • NO CASH ACCEPTED - EFTPOS/Tap&Go ONLY

 

DURING THE SHOW

 

WILL THERE BE LIGHTING OR VISUAL EFFECTS?

  • Yes. Please be advised the show will contain flashing lights, strobe lighting and other lighting effects throughout the performance. 
  • Haze may also also be used during the show. 

 

WILL FIRST AID BE AVAILABLE?

  • Yes, 1300MEDICS will be on-site and providing all first aid response.
  • There are two medical rooms located on Level 1 (Aisle 113 and Aisle 131) as well as on the Arena Floor. To locate a medical room, please follow signage on display, or see a Customer Service staff member for directions. 
  • Stay hydrated! North Queensland is hot and humid in March, so please prioritise drinking water and seek medical attention immediately if you are feeling unwell. 
 

WHAT SHOULD I DO IF I EXPERIENCE ANTI-SOCIAL BEHAVIOUR? 

  • The safety of patrons, performers and staff is our top priority. 
  • Please show respect to other patrons, the performers and staff at all times. 
  • If you experience anti-social behaviour while attending this event, please alert your nearest Customer Service Representative or send an SMS to 0407 487 155.