Our Commitment
Accessibility Venue Map
Accessible Tickets & Seating
Accessible Tickets
Tickets for Queensland Country Bank Stadium are sold through Ticketmaster for all events; with the exception of The Killers - being sold via AXS.
The Killers
Accessible seating for The Killers is via a AXS Request Form ONLY. Click here to sumbit.
All Other Events
Accessible seating for can be purchased online with all other event tickets. For more information on how to make a booking (including companion card information) visit the Ticketmaster Accessible Seating page.
If you are experiencing difficulties, you can contact the Ticketmaster Accessible Seating Line by calling 1300 446 925 (9am-5pm) or by emailing accessibletickets@ticketmaster.com.au
Still got a question? Please contact the venue to discuss you're personal circumstances if required.
Accessible Seating
All accessible seating has a clear path from your entry gate to your seat, with customer service staff available to help you find your way.
Tickets for accessible and enhanced seating (for those who need additional space) can be purchased directly through the authorised ticket seller by those who have a wheelchair, companion card or special needs requirements*
*Please note you may be asked for permit numbers or the like to confirm your requirement for these seats.
Accessible Transport
Accessible Park & Ride Shuttle Bus
The venue's FREE Park and Ride service (from Lou Litster Park) is accessibility friendly and has parking available close to the bus pick up/drop off for those who require accessibility assistance.
More information (such as timings and availability) can be seen on each event page or visit our Getting Here page for all transport options for the venue.
Accessible Drop Off & Pick Up
A dedicated accessibility zone for pick up and drop off is located on Pride Close which is closest to Gate D and at the Southern end of the venue.
Please note this is suitable for private vehicles or maxi-taxi's carrying those with a disability or who require accessible assistance.
Accessible Parking
On event days, a limited amount of parking is available in the venues Car Park 1 (off Pride Close) for holders of Queensland Disability Parking Permits and Australian Disability Parking Permits.
Patrons who hold an Australian Disability Parking Permit are able to book (pending event requirements) to use the Queensland Country Bank Stadium Car Park via a pre-booked service; please complete the Accessible Parking Application. Visit this page for more information.
Please note these will become available with General Public On-Sale for the event you wish to book parking for.
Changing Places
Change Facility
Queensland Country Bank Stadium has an accredited Changing Places facility. It is located on the North-West corner of the Level 1 concourse (near Aisle 113) and includes a full-sized change table, ceiling hoist and shower.
This facility is available 24/7.
If you require vehicle access; approach the venue from the South on Pride Close, go through the round-about and you will approach a yellow intercom. Press venue management on the intercom and you will be buzzed into the stadium precinct. The venue representative will advise you where you are able to park on each occasion (subject to venue operations).
Please note; it is important that you Bring-Your-Own sling for your visit.
During Business Hours make your way to the Gate G Venue Management Office where a member of the venue management team will assist you in accessing the Changing Place facility.
Outside of business hours make your way to the Gate G Venue Management Office (via the intercom on the left hand side of the Venue Management door) and our afterhours security will meet you and assist you into the venue.
Download Information
Listen Everywhere [WiFi]
Assistive Listening System
For an estimated 466 million people worldwide with hearing loss, traditional sound systems are not enough. Not being able to hear at live events and, functions can be frustrating, isolating, and leave guests feeling disconnected. At Queensland Country Bank Stadium we aim to provide an inclusive, accessible, and compliant assistive listening system to deliver an awesome experience to more of our guests.
Listen Everywhere technology is easy to use, innovating, accessible and compliant.
Download the ap on Google Play or the Apple Store to start your journey!
